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eBooks and CD-ROMs: There were 15 questions found in this category: Where can I find Random House eBooks? You can purchase eBooks from the Kobo website, the Amazon.com Kindle Store or from the Son...   What is our policy for the different ebooks formats and DRM encrypted books? As a publisher Random House of Canada supports all of the commercially available eBook formats in th...   What is an eBook? An eBook is a book delivered as an electronic file. eBooks can be read on mobile phones, PDAs, PCs, ...   I downloaded the first chapter and don’t like it. Can I return it or get a credit for it? Digital downloadable products are not returnable and we will not credit your account unless you are ...   What happens if I tried to download the chapter, but it wasn’t successful? If you have technical difficulties, please search our technical HELP section first. If you are unabl...   Are eBooks returnable? eBooks are sold on a non-returnable basis. However, we recognize there will be technical problems th...   I am having technical problems with my ebook. Whom do I contact? Please contact our ebook division at [email protected]....   Do your ebooks have the text-to-speech feature disabled prior to purchase? Yes, all of our ebooks have the text-to-speech feature disabled.   Who do I contact regarding Webster's Dictionary on CD-ROM? Random House Webster's Unabridged Dictionary CD-ROM is the only American English unabridged dictiona...   Do you have any of your dictionaries available on a memory card or downloadable version for PDAs or a software version for the PC? We currently offer the Random House Webster's Unabridged Dictionary on CD-ROM. You can view the titl...   eBook Glossary Dedicated eBook Reader Device: Dedicated eBooks, such as the Gemstar eBook, are actual pieces of har...   How long does it take to download an eBook to my computer or Pocket PC? Depending on the speed of your connection, an eBook can take anywhere from a couple of seconds to a ...   Can I print or share an eBook? In order to protect copyrights in the digital environment, eBook files are encrypted so that they ca...   What formats are Random House eBooks available in? eBooks can be read in a number of different formats. Random House of Canada currently sells eBo...   Why read an eBook instead of a print book? Portability: You can download several eBooks to your handheld for vacations and business trips. Conv...