FAQ Home Page > Audiobooks, eBooks, CD-ROMs > eBooks and CD-ROMs | Ask a Question

Search FAQs Browse by Category -- Select a Category--- General FAQs     - Author Questions     - Manuscripts and Agents     - Using the Random House website- Audiobooks, eBooks, CD-ROMs     - Audiobooks     - eBooks and CD-ROMs- Jobs and Careers- Technical Support- Businesses and Institutions     - Business to Business Services           - B2B Online Ordering     - Services for Academics/Schools     - Services for Libraries- McClelland & Stewart- Shopping Online     - Accounts     - Customer Service     - Payment     - Returns     - Shipping- Contests- Insight- Browse and Search; listen to audio excerpts

I downloaded the first chapter and don’t like it. Can I return it or get a credit for it? Would you like to... Print this page Email this to a friend Digital downloadable products are not returnable and we will not credit your account unless you are experiencing technical difficulties with your product.

Related Questions:

Where can I find Random House eBooks? What is an eBook? What formats are Random House eBooks available in? Do your ebooks have the text-to-speech feature disabled prior to purchase? I am having technical problems with my ebook. Whom do I contact?